When you place an order with Hyderabadiz, we collect the information you provide at checkout, which may include your name, phone number, email address (optional, unless required for online payment), delivery address, order details, and special instructions.

We use the information collected to:

• Process and fulfil your order;
• Communicate with you about your order status;
• Provide customer support;
• Comply with tax, accounting, and other legal obligations.

Hyderabadiz may send you order-related messages — such as order confirmations, status updates, and order tracking links — via WhatsApp, SMS, or email, using the contact details you provide at checkout.

Online payments are processed by a third-party payment provider. Hyderabadiz does not store your full payment card details.

We do not sell your personal information. Your information may be shared with service providers who help us operate the Service — such as payment processors and delivery partners — solely for the purpose of fulfilling your order.

Order records, including order totals and tax/VAT details, are retained for as long as required to meet accounting, tax, and other legal record-keeping obligations.

You may contact Hyderabadiz to ask about, correct, or request deletion of your personal information, subject to our legal retention obligations described above.

The Service uses browser local storage to remember your cart contents between visits. We do not use this storage for tracking purposes beyond providing the ordering experience.

Hyderabadiz may update this Privacy Policy from time to time. Continued use of the Service after changes are posted constitutes acceptance of the revised policy.

For questions about this Privacy Policy, please contact Hyderabadiz using the contact details provided on our menu page.